Return & Refund
Policy
We want you to be completely satisfied with your purchase.
If you’re not happy, here’s how our return and refund process works.
Hassle Free Returns
We make returns easy
and simple.
Quick Refunds
Get your money back
within a few days.
Dedicated Support
Our team is here
to help you.
Your Satisfaction Matters
We’re committed to your happiness
1
Return Eligibility
You can return most items within 7 days of receiving your order, provided they are:
- Unused and in the same condition as received
- In original packaging with all tags and labels
- Not damaged or altered
Non-Returnable Items
Some items are not eligible for return, including:
- Personal care products
- Used or damaged items
- Items marked as final sale
- Gift cards
2
How to Return an Item
1. Contact Us
Email us or use our contact form with your order number and reason for return.
2. Send It Back
Pack the item securely and ship it to the address we provide.
3. We Receive It
Once we receive and inspect the item, we’ll process your return.
4. Get Your Refund
Your refund will be issued to your original payment method within 5–7 business days.
3
Refunds
After we receive your returned item, we’ll inspect it and notify you about the approval of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days. Please note that it may take additional time for your bank or card issuer to reflect the refund on your statement.
Important Notes
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- We do not provide prepaid return labels.
- Refunds may be denied if the item does not meet the return conditions.
4
Exchanges
we only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us and we’ll guide you through the process.
Need Help?
If you have any questions about our return and refund policy, feel free to reach out to our support team.